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WACO — The Texas Association of
Professional Insurance Agents (PIA
Texas) has named Patricia “Pat” Ru-
therford, ACSR, CPIA, its 2012 Cus-
tomer Service Representative of the
Year. Rutherford accepted the award
from incoming president-elect Carl
Shockey at the PIA Texas convention
awards presentation and reception on
May 17 in Waco. Rutherford works
for the Beathard Insurance Agency of
Conroe.
Early Start
Just after finishing high school, Ruther-
ford began her insurance career at Trav-
elers Insurance Co. in Houston. She
married her husband Ray and lived in
Saudi Arabia for ten years before mov-
ing back to Texas and starting an Emu
ranch. After a while, she decided to get
back into the insurance business and
has worked in the Beathard Agency of
Conroe for the past 17 years.
“During her career, Pat has witnessed
market changes, natural catastrophes and many other events requiring prompt responses from agents and
companies,” said agency owner Jimmy
C. Beathard. “Through it all, Pat has
been a source of strength and a consummate professional who is dedicated to providing the best service to
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Patricia “Pat” Rutherford, ACSR, CPIA, accepts the 2012 Customer Service Representative
of the Year award from incoming president Carl Shockey.
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